Frequently Asked Questions
We calculate your gold value based on purity, weight, and the current live market gold rate. Our process is transparent, and we explain the valuation clearly before payment.
Yes, once the valuation is completed and approved, you will receive instant payment via cash or bank transfer without any delay.
No, we follow a completely transparent process with zero hidden charges. The price we quote is the amount you receive.
Yes, we accept all types of gold, including old, broken, or damaged jewellery. The value is calculated based on gold content, not condition.
A valid ID proof (like Aadhaar, PAN, or Driving License) is required for verification as per government regulations.

